1. Introduction

Welcome to Coccarohome Pro, the Interior Designer & Engineer Partnership Program ("Program") operated by Coccarohome ("we," "us," or "our"). We are committed to protecting the privacy and security of personal information collected from interior designers, engineers, architects, and other design professionals ("Partners" or "you") who participate in our Program.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you apply for, participate in, or use services related to the Coccarohome Pro Partnership Program.

2. Information We Collect

2.1 Application Information

When you apply to join Coccarohome Pro, we collect the following information:

• Full name and professional credentials
• Studio or brand name
• Professional role (interior designer, engineer, architect, etc.)
• Contact information (email address, phone number)
• Business address (city and country)
• Website and social media profiles
• Business overview and project portfolio details
• Professional logo and branding materials (optional)
• Gift card and bulk order preferences

2.2 Partnership Activity Data

Throughout your participation in the Program, we collect:

• Order history and purchasing patterns
• Discount code usage and redemption data
• Co-branded gift card purchases and distribution
• Client referral information and project details
• Communication records with account managers
• Feedback and testimonials
• Performance metrics and partnership statistics

2.3 Technical Information

• IP address and device information
• Browser type and version
• Access times and usage patterns on partner portal
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Program Administration

• Processing and evaluating partnership applications
• Setting up and managing partner accounts
• Providing dedicated account management services
• Processing orders and managing inventory
• Generating and tracking discount codes
• Creating and distributing co-branded materials

3.2 Service Delivery

• Fulfilling product orders and coordinating delivery
• Providing technical support and customer service
• Managing gift card creation and distribution
• Facilitating bulk order processing
• Enabling priority shipping and handling

3.3 Business Operations

• Analyzing partnership performance and ROI
• Improving program features and services
• Conducting market research and trend analysis
• Generating business reports and analytics
• Ensuring compliance with partnership terms

3.4 Marketing and Promotion

• Featuring partner work in marketing campaigns
• Creating case studies and success stories
• Organizing promotional events and showcases
• Sending program updates and newsletters
• Building partner directory and profiles

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in program operations:

• Shipping and logistics companies for order fulfillment
• Payment processors for financial transactions
• Cloud storage and hosting providers
• Customer relationship management (CRM) systems
• Email marketing and communication platforms
• Analytics and reporting tools

4.2 Marketing and Promotion

With your consent, we may share:

• Partner profiles on our website and marketing materials
• Project photos and testimonials in promotional content
• Success stories and case studies in industry publications
• Partnership announcements on social media

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations and court orders
• Protect our rights, property, or safety
• Investigate fraud or security incidents
• Enforce our terms and conditions

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and vulnerability assessments
• Multi-factor authentication for system access
• Firewalls and intrusion detection systems

5.2 Administrative Controls

• Limited access to personal information on need-to-know basis
• Employee training on privacy and security practices
• Confidentiality agreements with staff and contractors
• Regular privacy and security policy updates
• Incident response and breach notification procedures

6. Your Rights and Choices

As a Program partner, you have the following rights:

7. Data Retention

We retain your personal information for the following periods:

• Active Partnership: Throughout the duration of your participation in Coccarohome Pro
• Post-Partnership: Up to 7 years after partnership termination for business records and tax purposes
• Marketing Materials: Until you request removal or we determine they're no longer relevant
• Legal Requirements: As required by applicable laws and regulations
• Technical Logs: Up to 2 years for security and troubleshooting purposes

8. International Data Transfers

Coccarohome Pro operates across multiple regions, including Egypt and Gulf countries. Your personal information may be transferred to and processed in countries other than your country of residence.

When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses with service providers
• Adequacy decisions from relevant data protection authorities
• Appropriate technical and organizational security measures
• Regular compliance monitoring and auditing

9. Cookies and Tracking Technologies

We use cookies and similar technologies on our partner portal and communications:

9.1 Types of Cookies

• Essential Cookies: Necessary for portal functionality
• Performance Cookies: Help us improve user experience
• Analytics Cookies: Measure usage and engagement
• Marketing Cookies: Deliver relevant content and offers

9.2 Managing Cookies

You can control cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may limit portal functionality.

10. Third-Party Links and Services

Our Program may include links to third-party websites, services, or applications. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices.

We recommend reviewing the privacy policies of any third-party services you choose to use in connection with Coccarohome Pro.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• Updates to legal requirements
• New program features or services
• Enhanced security measures

We will notify you of material changes through:

• Email notification to your registered address
• Notice on the partner portal
• Update through your account manager

12. Children's Privacy

Coccarohome Pro is designed for professional interior designers and engineers. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.